PRIVACY POLICY
The data controller is PLASTINHER URBAN SLU, with NIF number B-54978408. The contact details for PTH URBAN are as follows:
- Partida Alzabares Bajo – Pol.2, nº 97 – 03290 ELCHE (Alicante) SPAIN
- Telephone: 965 45 17 27
- Email: info@pthurban.com
To protect individual rights, especially regarding automated processing, and with a commitment to transparency with the User, PTH URBAN has established a policy that covers all such processing, the purposes pursued by the latter, their legitimacy, and the instruments available to the User to exercise their rights.
Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, please send an email to info@pthurban.com
The updated version of this privacy policy is the only one applicable for the duration of the website’s use until it is replaced by another version.
Users who provide personal data through this website are informed of its incorporation into the files of https://www.pthurban.com/, which are appropriately protected within the brand’s records.
For additional information on personal data protection, we invite you to consult the website of the AEPD (Spanish Data Protection Agency) at https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
DATA COLLECTION
Your data is collected by PTH URBAN.
Personal data refers to all information relating to an identified or identifiable natural person (affected person). An identifiable person is understood as one who can be identified, directly or indirectly, especially by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements characteristic of their physical, physiological, genetic, mental, economic, cultural, or social identity.
What is the purpose of processing your personal data?
The purpose of processing any personal data collected is primarily for PTH URBAN to manage its relationship with you, offer products and services according to your interests, improve your user experience, and, where applicable, process your requests, inquiries, or orders. A commercial profile will be created based on the information you provide. No automated decisions will be made based on said profile.
The data provided will be kept as long as the commercial relationship is maintained, provided that the data subject does not request its deletion, or for the years necessary to comply with legal obligations.
Data will be recorded in the PTH URBAN customer file. The file will be hosted on the brand’s servers. The website uses information security techniques, access control procedures, and cryptographic mechanisms, all aimed at preventing unauthorized access to the data and ensuring its confidentiality.
The personal data of the data subject will be processed for the following purposes as applicable:
Manage and develop registration on the Website. Registration will involve the creation of user browsing profiles on the Website. This profiling consists of using the customer’s personal data and browsing information, such as products viewed or added to the cart, sections of the Website visited, and location to evaluate personal preferences and/or interests in order to offer Website content, offers, services, and products suited to their profile.
Manage and develop online purchases. We use the customer’s personal information to process and deliver their order and to inform them of the status of their order via email.
Manage and send information about exclusive promotions, latest news, and personalized information adapted to the profile, interests, and needs of the data subject as a customer via email, SMS, or postal mail. Sending this information will involve user profiling, which consists of using personal data, purchase history if applicable, and Website browsing information to evaluate certain aspects related to personal preferences in order to offer commercial communications suited to their profile.
Content, products, or services in communications will be personalized for the customer based on their interests.
Respond to inquiries and complaints
Manage the alert service for when a specific item of clothing becomes available on the Website.
Management and issuance of sales supporting documents: digital ticket, sales invoice, or Tax Free.
What is the legitimacy for processing your data?
The legal basis for processing your personal data is:
The correct execution or fulfillment of the contract
The legitimate interest of the owner
To which recipients will the data be communicated?
The User’s personal data may eventually be communicated to third parties contractually related to PTH URBAN to perform the tasks necessary for managing their customer account without requiring their authorization.
Also when communications must be made to the authorities in the event that the User has performed actions contrary to the Law or breached the content of the legal notice.
When certain data is mandatory to access specific features of the website, the owner will indicate this mandatory nature at the time of collecting the User’s data.
USER RIGHTS
The user is informed of the possibility of exercising their rights of access, rectification, cancellation, and opposition. Each person also has the right to restriction of processing relating to them, a right to erasure of personal data transmitted to the data controller, and the right to data portability.
The user has the possibility to file a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community, when they have not obtained a satisfactory solution in the exercise of their rights through a written request addressed to it.
Unless the User objects by sending an email to info@pthurban.com, their data may be used, if applicable, for sending commercial information from PLASTINHER URBAN SLU.
The data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.
The User is responsible for ensuring that the information provided through this website is true, being accountable for the accuracy of all data communicated and keeping it updated to reflect a real situation, being responsible for false or inaccurate information provided and for any damages, inconveniences, and problems they might cause to PTH URBAN or third parties.
This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent unauthorized access or misuse of your data, its manipulation, deterioration, or loss.
However, the User must take into account that the security of computer systems is never absolute. When personal data is provided over the internet, such information could be collected without your consent and processed by unauthorized third parties. PTH URBAN declines any type of responsibility for the consequences these acts may have for the User if they published the information voluntarily.
You may access and exercise these rights by means of a written and signed request which can be sent to the address C/. Severo Ochoa, 10 Elche Parque Industrial • Apdo. 14 03203 ELCHE (Alicante) Spain, attaching a photocopy of your DNI or equivalent document.
The request may also be sent to the following email address: info@pthurban.com
These rights will be addressed within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. All this is without prejudice to the duty to retain certain data under legal terms and until any possible liabilities derived from processing or, where applicable, a contractual relationship expire.
In addition to the above, and in relation to data protection regulations, users who request it have the possibility to organize the destination of their data after their death.
WHAT TYPE OF PERSONAL INFORMATION DOES PTH URBAN COLLECT?
PTH URBAN may collect the following personal information from users of the PTH URBAN website through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender, and credit card in compliance with standards or account number (provided by the customer in case of a return) when the user visits the web, registers, places an online order, contacts PTH URBAN, or participates in PTH URBAN promotions or surveys.
Furthermore, PTH URBAN collects all information related to your browsing on the web and your interaction with its actions. All personal data collected by PTH URBAN comes from the data subject, except for contact details that may be provided to us by friends or family for gift deliveries, contests, and actions.
USE OF THE PTH URBAN WEBSITE
The user agrees to make appropriate use of the website content, being obliged to:
Provide true and accurate information regarding the data requested in the registration or order form, and keep it updated whenever using the Website.
Not engage in illicit or illegal activities or those contrary to good faith and public order.
Not disseminate content or propaganda of a racist, xenophobic, or discriminatory nature based on race, sex, ideology, religion, or that in any way violates morality, public order, fundamental rights, public liberties, honor, privacy, or the image of third parties and general current regulations.
Not cause damage to the physical and logical systems of the Website, PTH URBAN, or third parties, nor introduce or spread computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage.
Not use the Website content and information to send advertising, or messages for any other commercial purpose, nor to collect or store personal data of third parties.
Not attempt to access and, where applicable, use the email accounts of other users and modify or manipulate their messages.
PTH URBAN reserves the right to make any modifications it deems appropriate to its Website without prior notice, being able to change, delete, or add both the content and services provided through it and the way in which these are presented or located on its portal.
WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?
You have the following rights which can be exercised through the email address info@pthurban.com:
You have the right to obtain confirmation as to whether or not PTH URBAN is processing personal data concerning you, as well as to access the personal data that PTH URBAN has about you.
You have the right to request that PTH URBAN rectifies personal data when it is inaccurate or completes it when it is incomplete. If you are registered on our Website, it may be easier for you to correct it directly by modifying your profile.
You can request PTH URBAN to delete personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
You have the right to request the restriction of data processing, in which case we will only keep it for the exercise or defense of claims.
You have the right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract, and is carried out by automated means.
You may object to personal data being subject to processing based on the public or legitimate interest pursued by PTH URBAN, including profiling. In such a case, PTH URBAN will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or similarly significantly affects you. However, it will not be possible to exercise such a right if the decision is necessary for entering into or performing a contract between you and PTH URBAN; is authorized by the law applicable to PTH URBAN provided it establishes adequate measures to safeguard your rights, freedoms, and legitimate interests; or is based on your explicit consent.
You have the right to file a complaint with the Spanish Data Protection Agency.
To process the request, we may ask you to prove your identity.
THIS ALSO ENTAILS RESPONSIBILITY DERIVED FROM THE USE OF THE PTH URBAN WEBSITE
PTH URBAN is not responsible, under any circumstances, for damages of any nature that may be caused by, including but not limited to: errors or omissions in the content, lack of availability of the portal, or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to prevent it.
From the customer’s website, it is possible to be redirected to third-party website content. Since the provider cannot always control the content introduced by third parties on their websites, it assumes no responsibility for such content. In any case, the provider states that it will proceed to the immediate removal of any content that could contravene national or international legislation, morality, or public order, proceeding to the immediate removal of the redirection to said website, informing the competent authorities of the content in question.
PTH URBAN is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks, or any other medium that allows third parties to publish content independently on the Website. However, PTH URBAN makes itself available to all users, authorities, and security forces, actively collaborating in the removal or, where applicable, blocking of all content that could affect or contravene national or international legislation, third-party rights, or morality and public order. In the event that the user considers there is any content on the Website that could be susceptible to this classification, they are requested to notify the Website administrator immediately.
The Website has been reviewed and tested to function correctly. In principle, correct operation can be guaranteed 24 hours a day, 7 days a week, all year round. However, PTH URBAN does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make access to the Website impossible.
The introduction of hyperlinks for commercial purposes on websites outside PTH URBAN that allow access to the Website is prohibited without the prior consent of PTH URBAN. PTH URBAN is not responsible for the use or content of third-party websites that may link to PTH URBAN.
USE OF COOKIES
WHAT ARE COOKIES AND HOW DOES PTH URBAN USE THEM?
PTH URBAN, on its own account or that of a third party contracted to provide measurement services, may use cookies when a user browses the Website. Cookies are files sent to the browser by a web server for the purpose of recording the user’s activities during their browsing time.
Through the use of cookies, it is possible for the server where the Website is located to recognize the web browser used by the user to make browsing easier, allowing, for example, access for users who have previously registered to areas, services, promotions, or contests reserved exclusively for them without having to register on each visit. They are also used to measure audience and traffic parameters, and to monitor progress and the number of entries.
GUARANTEES ON THE USE OF COOKIES
The cookies used by PTH URBAN on the Website are associated only with anonymous users and their computers and do not themselves provide personal data about the users.
Some cookies are used by third parties (e.g., Google) to provide PTH URBAN with data on the effectiveness of its promotions. In no case do cookies collect personal information that can identify a specific user.
The cookies used on the Website are, in any case, temporary, with the sole purpose of making their subsequent transmission more efficient.
Users have the possibility to configure their browser to be notified of the receipt of cookies and to prevent their installation on their equipment.
By deleting or disabling PTH URBAN cookies, the user risks not being able to access certain features of the Website.
To use the Website, it is not necessary for users to allow the installation of cookies, without prejudice to the fact that it may be necessary for them to log in as such for each of the services whose provision requires prior registration or login.
TYPES OF COOKIES PTH URBAN USES?
PTH URBAN uses four types of cookies:
TECHNICAL COOKIES
They allow the user to browse the Website and various features.
ANALYSIS COOKIES
PTH URBAN uses Google Analytics cookies to quantify the number of users visiting the Website. These cookies allow measuring and analyzing the way users browse the Website. This information allows PTH URBAN to continuously improve its services and the shopping experience for Website users. For more information, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
PERSONALIZATION COOKIES
When the user is browsing or shopping through the Website, the website will remember their preferences (for example, their location or preferred language). Thanks to these cookies, it is possible to offer a simpler, easier, and more personalized browsing experience for users.
ADVERTISING COOKIES
These cookies are used to show ads relevant to users. Additionally, they limit the number of times each user sees an ad and help PTH URBAN measure the effectiveness of its advertising campaigns. By browsing the Website, the user accepts that PTH URBAN downloads this type of cookies onto their device and performs queries when the user visits the PTH URBAN Website in the future.
WHAT HAPPENS WITH LINKS TO OTHER WEBSITES?
The Website may contain links to other websites with privacy policies different from that of PTH URBAN. In this sense, PTH URBAN is not responsible for the content or practices of linked sites. PTH URBAN recommends that Website users review the privacy policy of any website they may access through PTH URBAN.
HOW DOES PTH URBAN COLLECT AND USE IP ADDRESSES?
The Website servers will be able to automatically detect the IP address and domain name used by users.
An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows for subsequent data processing in order to obtain purely statistical measurements that reveal the number of visits to the Website, the order of visits, the access point, etc.
SCOPE OF PERSONAL DATA COMMUNICATION
We communicate the user’s personal data with the limitations and in the cases specified in this Privacy Policy and in the informed consent statement published in those sections of the Website where personal data collection takes place and, in any case, fully respecting the consent provided by the user at the time of said collection, when required by the Data Protection Law.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
The data you provide us for the purpose of sending you our publications and product promotions will be located in [emailing tool]. Additionally, the Website uses the [Google Analytics] service, a visit analysis service. This service uses “cookies” where it collects information for its web analytical service and its advertising service. The [Google Adwords] service is also used as an online advertising tool; this service uses cookies that collect user information. And the [FacebookAds] service is also used as an online advertising tool; this service uses cookies that collect user information. On this page, information about the purchasing process of users registered on the web is collected using the [Nosto] tool, which captures the user’s cookie. The user’s personal data will not be communicated to third parties for marketing purposes nor will it be disclosed under any circumstances.