Privacy Policies

The data controller is PLASTINHER URBAN SLU., with Tax ID number B-54978408. The contact information for PTH URBAN is as follows:

Partida Alzabares Bajo – Pol.2, nº 97 – 03290 ELCHE (Alicante) SPAIN Telephone: 965 45 17 27 Email address:

To protect the rights of individuals, above all in relation to automated data processing and with a willingness to be transparent with the User, PTH URBAN has established a policy which brings together said processes, the purposes pursued by them, their legitimacy and the instruments available to the User in order to exercise their rights. Browsing this website involves full acceptance of the following provisions and conditions of use. The use of cookies will need to be accepted. If you are not in agreement, please email The updated version of this privacy policy is the only one which applies for the duration of the use of the website, until there is another version to replace it. By providing their personal information through this website, the User is informed that it will be included in the files belonging to, which are appropriately protected in the brand’s files. For additional information regarding the protection of personal information, we invite you to consult the AEPD website (Spanish Data Protection Agency)


Your data is collected by PTH URBAN. Data of a personal nature refers to all information regarding an identified or identifiable natural person (the individual concerned). An identifiable person is defined as a person who may be identified, directly or indirectly, above all by reference to a name, an identification number (ID card, Tax ID, Foreign Citizens ID, passport) or to one or various specific elements, belonging to their physical, physiological, genetic, psychological, economic, cultural or social identity. For what purpose will your personal information be processed? The purpose for processing the personal information that may be collected is mainly for PTH URBAN to use if for the management of its relationship with you, to be able to offer you products and services according to your interests, to improve your user experience and, if applicable, for processing requests, applications or orders. A commercial profile will be created based on the information you provide. Automated decisions will not be made based on this profile. The information provided will be kept whilst a commercial relationship is maintained, unless the individual concerned requests its removal, or for the required number of years to comply with legal obligations. It will be recorded in the PTH URBAN’S customer file. The file will be stored inside the brand’s servers. The website uses information security techniques, access control procedures and encryption mechanisms, all with the objective of preventing unauthorised access to the information and to guarantee its confidentiality. The personal information belonging to the individual concerned will be handled for the following purposes, as applicable: To manage and carry Website registration. Registration will involve the creation of profiles of the user’s browsing on the Website. This profile consists of using the customer’s personal details and information about their browsing, such as the products viewed or added to the basket, the sections of the Website visited, their location, to evaluate their preferences and/or personal interests for the purpose of offering web content, offers, services and products suited to their profile. To manage and carry out online purchases. We use the customer’s personal information to process and deliver their order and to inform them by email of the status of their order. To manage and send information about exclusive offers, latest developments and personalised information matching the profile, interests and needs of the individual as a customer through email, SMS or by post. Sending this information will involve the creation of user profiles which consist of using personal data, purchase history, if applicable, as well as the browsing information on the Website to evaluate certain aspects related to their personal preferences, with the objective of offering them advertising communications suited to their profile. In communications, the content, products or services will be personalised to the customer according to their interests. To respond to queries or complaints To manage the notifications service for when a specific product is available on the Website. To manage and issue supporting documents of a sale: e-ticket, sales invoice or Tax Free. What is the legitimacy for processing your data? The legal basis for processing your data is: The correct performance and fulfilment of the contract The legitimate interest of the holder Which recipients is my information passed on to? The User’s personal information may eventually be passed on to third parties that are related to PTH URBAN by contract to carry out the necessary tasks for management of your customer account without the need for you to give your authorisation. Also, should it be necessary to communicate with the authorities in the event that the User has acted against the law or they have breached the content of the legal notice. When some data is compulsory in order to access specific functions of the website, the owner will indicate its compulsory nature at the time the User’s information is collected.


The user is informed of their ability to exercise their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the processing of data about them, a right to its deletion, to the transfer of personal data passed on to the data manager and to the right to portability of their data. The user may file a complaint with the Spanish Data Protection Agency (AEPD) or competent body of the corresponding Autonomous Community by writing to them if a satisfactory solution has not been obtained when exercising their rights. Unless the User objects, by sending an email to the email address:, their information may be used, where appropriate and if applicable, to send them commercial information from PLASTINHER URBAN SLU. The information provided will be held whilst a commercial relationship is maintained, or for the necessary number of years in order to comply with legal obligations. The User is responsible for ensuring that the information they provide through this website is correct, being responsible for the accuracy of all the information they provide, and for keeping this up to date so that it reflects their current situation, being responsible for false or inaccurate information that they provide and the damage, inconvenience and problems that this may cause to PTH URBAN or to third parties. This information will be stored and managed with due confidentiality, applying the necessary IT security measures to prevent access or unlawful use of their data, its processing, deterioration or loss. However, the User must bear in mind that the security of IT systems is never absolute. When personal information is provided over the internet, this information may be collected without consent and processed by unauthorised third parties. PTH URBAN assumes no responsibility for the consequences that these acts may have for the User, if it published the information voluntarily. The User will be able to access and exercise these rights through a written and signed request which can be sent to the following address: C/ Severo Ochoa, 10 Elche Parque Industrial • Apdo. 14 03203 Elche – Alicante (Spain) , attaching a copy of their ID card or equivalent document. The request may also be sent to the following email address: These rights will be dealt with within 1 month, which may extend to 2 months if required due to the complexity of the request or the number or requests received. All the above is without prejudice to the duty to retain specified data in legal terms and until the potential liabilities arising from a possible processing of data or, if applicable, of a contractual relationship have reached their date of expiry. In addition to the above, and with regard to data protection regulations, users who request this, may arrange the destiny of their data after their death.


PTH URBAN may collect the following personal information from users of the PTH URBAN website through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender and credit card details in compliance with the standards or account number (provided by the customer in the event of a refund) when the user visits the website, registers, places an order online, contacts PTH URBAN or takes part in PTH URBAN offers or surveys. In addition, PTH URBAN collects all the information relative to their website browsing and their interactions with website activities. All the personal data collected by PTH URBAN comes from the individual concerned, with the exception of the contact details that may be provided by friends or family when sending gifts, competitions and activities.


The user agrees to use the contents of the website appropriately, being required to: Provide true and accurate information regarding the data requested in the registration form or when placing an order, and keep it up to date whilst they make use of the Website. Not to engage in illicit or illegal activities or those contrary to good faith or public order. Not to distribute content or propaganda which is racist, xenophobic, discriminatory on the grounds of race, sex, ideology, religion or in any way against morals, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and current legislation in general. Not to cause damage to the physical and logical systems of the PTH URBAN Website or that of third parties, or introduce or spread a computer virus on the network or any other physical or logical systems that may be susceptible to causing the abovementioned damage. Not to use content from the Website and the information within it to send publicity or send messages for any other commercial purpose, or to collect or store personal data from third parties. Not to try to access and, if applicable, use the email accounts of other users and change or manipulate their messages. PTH URBAN reserves the right to make any changes to the website it considers appropriate without prior notification, and is able to change, delete or add content and services that are provided through the website as well the way in which they are presented or where they are located on its portal.


You are entitled to the following rights which can be exercised through the email address: You have the right to receive confirmation as to whether PTH URBAN is processing personal information belonging to you or not, as well as to access the personal information that PTH URBAN holds about you. You have the right to request that PTH URBAN rectifies the personal information when it is inaccurate or for it to be completed when it is incomplete. If you are registered on our Website, it may be easier for you to correct the information yourself directly by amending the profile. You can ask PTH URBAN to erase your personal information when, among other reasons, the information is not needed for the purposes for which it was collected. You have the right to request the limitation of the data processing, in which case we will only keep it to exercise or defend complaints. You have the right to receive the personal information in a structured format, for common use and machine readable and to transfer it to another data controller when the processing is based on consent or on a contract and is carried out by automated means. You can object to personal data being processed based on public or legitimate interest pursued by PTH URBAN, including the creation of profiles. In this case, PTH URBAN will stop processing the data, except for compelling legitimate grounds or defence against possible complaints. You have the right not to be the subject of a decision based solely on automated processing, including the creation of profiles, which produces legal implications for you or significantly affects you in a similar way. However, it will not be possible to exercise this right in the event that the decision is required for the performance or conclusion of a contract between yourself and PTH URBAN; this is authorised by the law which applies to PTH URBAN as long as suitable measures are established to safeguard your rights, freedoms and legitimate interests, or if it is based on your explicit consent. You have the right to file a complaint with the Spanish Data Protection Agency. To process the request, we may ask you to prove your identity.


PTH URBAN accepts no responsibility, under any circumstances, for damages of any kind that may be caused from, for example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or programmes that are malicious or harmful in their content, despite having adopted all the necessary technological measures to prevent this from occurring. From the customer website, you may be redirected to content from third party websites. Given that the provider cannot always control the content introduced by third parties on their websites, they are not responsible for said content. In all cases, the provider makes it known that they will immediately remove any content that may contravene national or international law, morality or public order, immediately removing the redirection to said website, and making the competent authorities aware of the content in question. PTH URBAN will not be responsible for the stored information and content, including but not limited to, information in forums, chats, blog creators, comments, social networks, or any other method that enables third parties to publish content independently on the website. However, PTH URBAN makes itself available to all users, authorities and law enforcement authorities, actively collaborating in the removal or, if applicable, blocking of all content that may affect or contravene national or international law, rights of third parties or morality and public order. In the event that the user deems the website to contain content that may be susceptible to this classification, please notify the website administrator immediately. This website has been checked and tested to ensure it works correctly. In principle, correct working can be guaranteed 24 hours a day, 7 days a week, all year round. However, PTH URBAN does not rule out the possibility of there being certain programming errors, or events caused by force majeure, natural disasters, strikes or similar circumstances which make access to the Website impossible. The introduction of hyperlinks for commercial purposes by third party websites to PTH URBAN which enable access to the Website is forbidden, without prior consent from PTH URBAN. PTH URBAN accepts no responsibility for the use or content of third party websites that may be linked to PTH URBAN.



On its own behalf or that of a third party for the provision of measurement services, PTH URBAN may use cookies when a user browses the Website. Cookies are files which are sent to the browser by a web server for the purpose of recording the user’s activities during their browsing time. By using cookies, the server where the website is located can recognise the web browser used by the user in order to facilitate their browsing experience and, for example, to allow previously registered users to access the areas, services, offers or competitions reserved exclusively for them without having to re-register on each visit. Cookies are also used to measure the audience and traffic parameters, control progress and number of visits.


The cookies used by PTH URBAN on the Website are only associated with anonymous users and their computer. They do not, by themselves, provide personal information about the users. Some cookies are used by third parties (e.g. Google) to provide information to PTH URBAN on the effectiveness of its offers. Under no circumstances do the cookies collect personal information which may identify a specific user. In all cases, the cookies used on the Website are temporary, for the sole purpose of making subsequent transmissions more efficient. Users have the option of configuring their browser to be notified of the receipt of cookies and to prevent the installation of cookies on their computer. By deleting cookies from PTH URBAN or disabling them, the User may not be able to access certain functions of the Website. To use the Website, it is not necessary for users to allow the installation of cookies, however, it will be necessary to log on for each of the services whose provision requires prior registration or login.


PTH URBAN uses four types of cookies:


Permiten al usuario navegar por la Web y diversas.


PTH URBAN uses cookies from Google Analytics to quantify the number of users who visit the Website. These cookies enable the way users browse the website to be measured and analysed. This information enables PTH URBAN to continuously improve its services and the shopping experience for Website users. To obtain further information, go to the Google Analytics privacy page:


When the user is browsing or shopping online, the website will remember your preferences (for example, your location or preferred language). With these cookies it is possible to offer a simpler, easier and more personalised browsing experience for users.


These cookies are used to show relevant advertisements to users. In addition, they limit the number of times each user will see an advert, and this helps PTH URBAN to measure the effectiveness of its advertising campaigns. By browsing the website, the user accepts that PTH URBAN downloads this type of cookies on their device and carries out checks when the user visits the PTH URBAN website in the future.


The website may contain links to other websites with different privacy policies to those of PTH URBAN. In this case, PTH URBAN accepts no responsibility for the content or practices of these linked websites. PTH URBAN recommends that website users review the privacy policy of any website they may access through PTH URBAN.


The website servers will automatically be able to detect the IP address and domain name used by the users. An IP address is a number which is automatically assigned to a computer when it is connected to the internet. This information enables the subsequent processing of data for the purpose of obtaining only statistical measurements which allow the number of visits to the web servers, the order of visits, the point of access etc. to be known.


We communicate the user’s personal information with the limitations and the assumptions specified in this Privacy Policy and in the declaration of informed consent published on those sections of the Website in which the collection of personal information is carried out and, in all cases, fully respecting the consent given by the user at the time of collection, when the Data Protection Law requires it.


The information you provide us in order to receive our publications and product offers will be located in [emailing tool]. In addition, the Website uses the services of [Google Analytics], a service to analyse visits. This service uses “cookies” from which it collects information for their website analytics service and advertising service. The [Google Adwords] service is also used as an online advertising tool. This service uses cookies that collect information about the user. The [FacebookAds] service is also used as an online advertising tool. This service uses cookies that collect information about the user. On this page, information is collected about the purchasing process of users registered on the website through the [Nosto] tool that captures the cookie about the user. The user’s personal information will not be passed on to third parties for marketing purposes or be released under any circumstances.